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Privacy Notice

Frân Wen respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose of this privacy notice

This privacy notice aims to give you information on how Frân Wen collects and processes your personal data through your use of this website, including any data you may provide through this website, for example when you sign up to a newsletter or events.

This website is not intended for children, and we do not knowingly collect data relating to children through the website.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Frân Wen is the controller and responsible for your personal data (collectively referred to as “Frân Wen”, “we”, “us” or “our” in this privacy notice). Frân Wen is a registered charity (1060546) and a company limited by guarantee (03079992).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details below.

Frân Wen, Garth Road, Bangor LL57 2RW post@franwen.com 01248 715048

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, refers to any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity Data (e.g. name, date of birth, gender)
  • Contact Data (e.g. address, email, phone number)
  • Technical Data (e.g. IP address, browser type, operating system)
  • Usage Data (e.g. website interactions)
  • Profile Data (e.g. interests, preferences, survey responses)
  • Marketing and Communications Data (e.g. marketing preferences)

We do not collect Special Categories of Personal Data through this website (e.g. racial or ethnic origin, religious beliefs, health data).

How do we collect personal data?

We use different methods to collect data from and about you, including:

  • Direct interactions (e.g. signing up for newsletters, event registrations)
  • Automated technologies (e.g. cookies, analytics tracking)
  • Third parties or publicly available sources (e.g. analytics providers such as Google)

How we use your data

We will only use your personal data where the law allows us to, including:

  • Where we need to perform a contract with you
  • Where it is necessary for our legitimate interests and does not override your rights
  • Where we need to comply with legal or regulatory obligations

Marketing

You can opt out of receiving marketing messages from us at any time by following the opt-out links or contacting us directly.

Data Security

We have put in place security measures to protect your personal data from being lost, accessed in an unauthorised way, or disclosed. Access is limited to staff and partners with a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Your Legal Rights

You have rights under data protection laws, including:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data in certain circumstances
  • Object to processing where we rely on legitimate interest
  • Request restriction of processing under certain conditions
  • Request the transfer of your personal data
  • Withdraw consent at any time where we rely on consent to process your data

If you wish to exercise any of these rights, please contact us.

No fee is usually required

You will not have to pay a fee to access your personal data. However, we may charge a reasonable fee for unfounded, repetitive, or excessive requests.